How often should I have my carpets professionally cleaned?
We recommend having your carpets professionally cleaned at least once every 12 to 18 months. However, high-traffic areas or homes with pets or small children may require more frequent cleaning.
What carpet cleaning methods do you use?
We utilize various carpet cleaning methods, including hot water extraction (steam cleaning), dry cleaning, and encapsulation. The most suitable method will depend on the type of carpet, its condition, and your specific needs.
Are your cleaning products safe for pets and children?
Yes, we use eco-friendly and non-toxic cleaning products that are safe for pets and children. Our cleaning solutions are carefully selected to ensure they are effective yet gentle on your carpets and free from harmful chemicals.
How long does the carpet cleaning process take?
The time required for carpet cleaning depends on the size of the area, the condition of the carpets, and the cleaning method used. Typically, it can take anywhere from 1 to 4 hours to complete the process.
Will professional carpet cleaning remove all stains?
While our professional carpet cleaning can effectively remove many stains, it may not be able to eliminate all types of stains completely. Certain stubborn stains like bleach marks or permanent dyes may be difficult to remove entirely, but our technicians will do their best to minimize their appearance.
Do I need to move my furniture before the cleaning process?
It would be helpful if you could move small and easily movable items such as chairs, ottomans, and small tables. However, our cleaners can assist you with moving light furniture, and they will clean the areas underneath.
How long will it take for my carpets to dry after cleaning?
The drying time varies depending on factors such as humidity, ventilation, carpet thickness, and cleaning method. Typically, carpets can take anywhere from 4 to 12 hours to dry completely. We recommend proper ventilation and air circulation to expedite the drying process.
Can carpet cleaning remove pet odors?
Yes, our carpet cleaning services are designed to tackle pet odors effectively. We use specialized cleaning solutions and techniques to eliminate odors caused by pet urine, dander, and other pet-related issues.
Are your services insured and guaranteed?
Yes, we are fully insured, and our services are guaranteed. We strive for customer satisfaction, and if you have any concerns or issues after the cleaning process, we will work with you to address them and ensure your satisfaction.
How do I schedule a carpet cleaning service?
To schedule a carpet cleaning service, you can either call our customer service helpline 6476608046 or visit our website to fill out a booking form. Our team will promptly assist you in scheduling an appointment at a time convenient for you.
